Personal Support and Quick Answers
Filice does more than work with companies to create customized benefit plans. We also stand behind their employees. Let’s face it—insurance benefits are complex and confusing. Employees often struggle to understand their benefits and many of them need assistance with choosing the options that are right for them and their families.
Filice empowers employees by giving them the tools and resources they need to make informed decisions and maximize their benefits.
Our Employee Advocacy Solutions Include:
- Dedicated Client Service Managers employees can contact whenever they have questions or need assistance with resolving issues
- Customizable communication tools that make it easy for your employees to find the information they need
- Online and printed educational materials that explain the importance of preventive care, encourage healthy behaviors, and describe why it’s important for them to be good health care consumers
- Educational enrollment meetings designed to clearly explain benefit plan choices
- Nurseline health advocacy and case management to assist employees or family members who have unique circumstances or special needs
We want to work with you to create an interactive communication strategy that will help your employees get the most from their benefit plans. Our goal is your employees’ satisfaction every step of the way.