Zero Annual Out of Pocket Medical Cost for Participants – $123K Savings for the Employer!
Case Study: Energy Foundation
What was the issue?
The client was lacking what they felt were creative medical plan alternatives and client support offerings were sub-par
Based on our Experience, We offered the following:
- Better Benefits (Attraction and Retention)
- Alternative Funding (Cost)
- Websites, Apps, Custom Materials (EE Communications)
- BenAdmin Tech, Bill Reconciliation (Admin Headaches)
Cost Control is Key
Year 1 overall premium savings to the Employer resulting from this transition exceeded $123,000.
Components
Additional components that played a critical role in establishing this new client relationship:
The Filice Tech Team’s assistance in transitioning this client away from the prior broker’s proprietary enrollment system to Ease. Encompassed in this was the need to establish a new FSA and COBRA service provider and the training of Energy Foundation’s HR contacts and plan participants. Throughout the process, our contacts at Energy Foundation grew to appreciate the extreme upgrade in service and continuous support provided by Filice. The above is only a brief representation of the time and effort put forth by the Filice service and support team members. As a result, our primary contact, the Senior Director of Human Resources, was kind enough to label all who were involved from the Filice side, “Super Team”!
Team participants critical in this success: Client Service Manager, Benefits Admin Representative, Account Executive, Tech and Compliance team members, and the Third-Party Administrator who partnered with Filice in establishing EF’s Medical Expense Reimbursement Program