Sara Packard

Client Service Manager


Sara supports employees and dependents by resolving any day-to-day issues that may arise including, but not limited to, enrollments/terminations, billing, network, and provider inquiries.  In addition, Sara keeps Clients apprised of ACA changes, delivers post renewal plan reviews to ensure the accuracy of rates & benefits, and oversees the delivery of contracts and plan documents in a timely manner.  Prior to joining Filice Sara served as a senior medical underwriter.

What might surprise you about me

– I’ve been skydiving 3 times

Guilty pleasure

– Watching reruns of The Office

Favorite music genre

– Country

Favorite book or author

– The Glass Castle by Jannette Walls

Favorite hobby/interests

– I enjoy running, crafting, spending time with my family

What would be your career if you hadn’t chosen this one?

–  Veterinarian

Favorite thing about working at Filice

– My team and the collaboration

On your bucket list

– Running a marathon