FAQ

THE ANSWERS YOU SEEK

Frequently Asked Questions

Filice, Acrisure

Questions regarding Filice as a company, Acrisure as a company, or the relationship between the two.

HR Issues

Questions about Human Resources and how we deal with simple to complex issues.

How Your Account is Managed

Questions regarding processes, procedures, and best practices we use to administer your account.

Employee Questions

Questions that employees typically have. Other questions not categorize.

How We Do It

There is no secret sauce. At Filice we give our best every day to every client. While that sounds like a given, below is a breakdown of the major areas of strength we utilize to service our clients.

A Partnership

Every client we work with is first and foremost a partner. Our culture is friendly, helpful and collaborative and we see you as so much more than a client.

Customer Service

There is no relationship in business without great customer service. Our goal is to satisfy even the most demanding of needs in a way that solves issues and maintains the highest level of satisfaction. 

Customized Benefits

No cookie cutters here. While we lean heavily on our decades of experience, rest assured each and every plan is ALWAYS customized for your specific business.

Compliance Issues

The 21st Century is not the place to be lax on compliance issues. Our dedicated HR pros and attorneys help keep you in compliance and save you time, frustration and money.

Online Open Enrollment

Filice was doing online Open Enrollments long before Covid-19 made virtual meetings all the rage. Our experience continues to propel us into some of the most efficient and sought-after OE experiences. You're going to like it.

Value in Consultation

Whether we are engaged in a consulting role or your business is better served with a broker commission model, our transparency is second to none. You will always know exactly what you're paying for.